Ejalo Reviews

I ordered one size, but what showed up wasn’t what was listed on my order page. The shipping label looked correct, so I’m not sure where things went wrong, but the actual product was different. In my experience, support was really slow to respond and I still haven’t gotten a clear answer. Frustrating overall.

I just found the return process way more frustrating than it needed to be. The policy feels strict, and it made the whole purchase feel a little risky. I get that stores need rules, but trying to return something shouldn't be such a hassle. Also, the steps were confusing, and by the time I figured out what to do, I was already annoyed. Just not a great experience overall

I didn’t feel comfortable using this site. A few things looked off, and the whole setup felt kind of ridiculous to me, so I decided not to risk it and left.

I had a bad time using Ejalo. The site was confusing to get around, and my order request took way longer than I expected. When I reached out to support, the replies were slow and mostly felt like canned apologies instead of someone actually trying to fix the problem. I get that things can go wrong, but repeating “sorry for the inconvenience” doesn’t help much when nothing changes. I don’t see myself using them again

I was interested at first, but the pricing info felt a little buried. I couldn’t really tell what I’d actually end up paying, which made me pause and check out other options instead. Just wish it was more clear upfront

I went in thinking I’d have plenty of options, but almost everything I actually wanted was out of stock. It was frustrating and felt a little like a bait and switch.

I tried to manage my account and it was just frustrating. The settings are confusing, confusing, and I couldn’t really get anything done.

My package arrived smashed up, with the box ripped and even wet when I got it

The tracking never really updated and just stayed stuck the whole time. It was frustrating because there wasn’t any clear communication about what was going on or when I should actually expect the package.

I tried to pay for my order two different times, and the checkout page froze both times. It was frustrating, i wouldn’t feel confident trying to buy from there again unless they fix it.

I had a frustrating time trying to figure out what was going on. The messages were confusing and the replies didn’t really answer what I was asking, so I kept having to repeat myself. It felt like I was being expected to just stay patient and wait it out, even though the information still wasn’t clear. Not a great experience for me.

I don’t think this was worth the money. I paid more than I probably should have and ended up getting a lot less than I expected. Maybe they’re relying on the name or the marketing more than the actual quality, but that’s just the feeling I got. Disappointing overall.

I wasn’t very happy with my experience getting a refund from ejalo.com. I requested my money back, and I expected it to be straightforward, like you ask for the refund, they confirm it, and then you just wait a reasonable amount of time. But that’s not really how it felt. I kept feeling like I had to follow up just to find out what was going on, because the replies were slow and when they did respond, the answers weren’t super clear. It wasn’t always obvious if the refund had actually been processed, if it was still pending, or if I needed to do something else on my end. In the end, I did get through it, but it was way more stressful than it should have been for something as basic as returning money. Maybe other people have had smoother experiences with them, but based on how it went for me, I wouldn’t order from them again

The site went down again, and when I reached out to support, they didn’t really clear anything up. I’m not sure what’s going on with that, but it’s getting frustrating.

Ordered from ejalo.com and the delivery took forever. Barely got any real updates either, which made it even more annoying

I didn’t have a great experience with ejalo.com. The whole thing just felt kind of unprofessional from the start, and I kept thinking, like, give me a break, this shouldn’t be this complicated.

The replies I got weren’t very clear, so I ended up asking the same questions more than once. That got frustrating quickly and made the whole process feel way more annoying than it needed to be.
Maybe other people have had a smoother time with them, but for me it didn’t feel reliable or respectful of my time. I wouldn’t use them again

I waited a few days hoping to hear back from support, but I pretty much got no reply at all. Kind of frustrating, honestly.

The onboarding process was confusing for me. A lot of the emails came in slowly, and most of the time I wasn’t really sure what I was supposed to do next. It felt like a preventable issue that could’ve been fixed with clearer steps and better communication upfront.

I ordered from Ejalo and, to be fair, the delivery itself was fine. The package showed up without much drama, so at first I thought everything was okay. But once I had a problem with the product, that’s where it all started getting messy.
I tried reaching out to support and the replies were just painfully slow. Then when they did answer, they kept asking the same stuff again like nobody was actually reading the messages. No proper fix, no clear help, just going in circles. feels like once they’ve got your money, they’re not too bothered anymore

I really wanted to like this, but, okay, let me start over. The item I got from ejalo.com just felt cheap right away and didn’t look nearly as good as the pictures. After only a few uses, it already started looking worn out. For the price, I expected better. I wouldn’t buy it again